ADC Tree Services Ltd, is committed on deliverance of client satisfaction through the provision of timely, cost effective and high-quality services through management of our highly qualified and experienced staff.
To assist with achieving and maintaining this goal of high customer satisfaction from our services, we will:
Our objectives are:
- Communicate this Quality Assurance Policy and its associated procedures to all employees, clients, subcontractors, consultants and our trusted suppliers.
- Establish clear responsibilities and accountabilities across our organisation.
- Identify and respond to our client needs and expectations as they are pre-determined and as they arise.
- Provide the necessary services which meet or exceed beyond our contractual commitments and statutory obligations and;
- Set measurable targets and seek to continually improve our performance in this area of business.
Our Quality Assurance Policy is reviewed annually, but our commitment to the client remains the same, we work to provide a high-quality service.
Our company will strive for the continuous improvement across all aspects of our business and will make use of the relevant technologies and innovation as is appropriate.
Managing Director, Aaron Dickens
